growth mindset · innovation · Innovator's Mindset · Mandy Froehlich · reflections

The Power of Mindset

As I’m working on the mindset chapter for my upcoming book, it has been bouncing around my brain how I can incorporate growth mindset and innovator’s mindset and use them to support divergent teaching and learning. I’ve always known that mindset seems to play a part in so much of what we do. It can make us feel better (or worse) about ourselves, our situations, or the people around us. It can make us believe we can do the impossible or convince us that whatever we try won’t work. The way we set our minds can either be one of our most powerful tools or cause destruction depending all on how we choose to think about something.

Case in point lately…when I took my Director of Innovation & Tech job two years ago, I began a commute that takes two hours a day. Over the course of a work week, I’m in the car for ten hours. With four kids, my day job, two books in the making, and presenting and traveling and such, it had become nearly impossible for me to workout. I gained a substantial amount of weight and have fought to take it off to no avail. I lived and died every morning by the scale just praying the salad I had the day before or the lunch protein shake I drank would help me take some weight off. I was so focused on losing weight I couldn’t see anything else. However, recently I began to think about how crappy I felt and began researching ways to make myself feel better. I started a new “diet” with the hopes that I would have more energy and frankly, be able to go to bed later than 9pm. I started thinking about how it was going to work long-term and changed my mindset about why I would eat healthier. It wasn’t about losing weight, it was about getting healthy. And when I could focus on feeling better and how the healthier food made me not sick, the weight began falling off. Now, I have a long way to go, and I’m not saying that if you change your mindset you’ll lose weight, but I am saying that the change in mindset allowed me to look at the reason I was eating food differently, and that has made all the difference.

Recently, I witnessed a conversation questioning the benefit of teaching a growth mindset to kids as it may not have a significant effect on student achievement. The conversation made me so glad that I believe that I teach all facets of being a person, not only student achievement. According to Carol Dweck’s website, these are definitions of growth and false mindsets:

Growth Mindset: “People believe that their most basic abilities can be developed through dedication and hard work—brains and talent are just the starting point. This view creates a love of learning and a resilience that is essential for great accomplishment. Virtually all great people have had these qualities.”

Fixed Mindset: “In a fixed mindset, people believe their basic qualities, like their intelligence or talent, are simply fixed traits. They spend their time documenting their intelligence or talent instead of developing them. They also believe that talent alone creates success—without effort. They’re wrong.”

According to George Couros‘s Innovator’s Mindset, the definition is:

Innovator’s Mindset: The belief that abilities, intelligence, and talents are developed leading to the creation of new and better ideas.

As I think about the students I had and the teachers I now work with, I want two things for them:

1) The knowledge and awareness to go with mindset so they know how to change it and 2) the belief that they can develop into more than they ever thought they could.

I don’t need a study in student achievement to know how important it is for a person to believe in themselves. They need an awareness of their own thinking and strategies for changing their mindset should they fall closer to fixed on the mindset continuum. I need them to believe that changing the way they think about something, like a diet, can alter their entire outlook on a concept. I feel like the very foundation of what I do as a teacher is to help kids (and as an administrator…teachers) believe in themselves. To have the mindset that they can develop and grow and that they can have new ideas that can lead to better things is one of the most important ways I can support the kids and adults I work with.

mindset

innovation · leadership · PLN · professional development · reflections

Teacher Demo Days: Trying for a more personalized PD experience

Since beginning my administrative position, I am responsible for more professional development days and have been attempting to provide more choice and opportunity in professional development versus the traditional sit-and-get. Realistically, it’s not always easy. Time is always an issue and a lot of information needs to be disseminated in a short period of time. I know I could flip some of it, but I also know that some people need me next to them to learn technology (which is the way they learn and totally fine) and I also know that while we would love everyone to be a professional and watch the video we ask them to, not everyone will, and usually, it’s the people who need to do it the most that don’t. I could send some information in an email, but I find that if the email is longer than about three sentences, people might not read it. So, realistically, I’m moving toward more personalization for professional development, and so it’s a common topic between myself and my PLN that also plan PD. In one of those discussions with my friend Lisa Lamont (who is amazing and you should definitely follow) she had mentioned she was thinking about a poster session PD similar to what you’d see at a conference with her teachers, and I thought it was a great idea. From there, I pitched it to one of our high school teachers who helped me think through the logistics (I wanted a teacher’s point of view in case I was missing something), and it was a go!

I took the poster session idea and built on it. My goal was to give teachers a glimpse into what other teachers are doing with their students when we don’t have the subs or time that are necessary to actually spend time in classrooms for shared professional practice experiences. I hoped that they would be able to take lessons or strategies from the presentations to use in their own classroom. It’s important to note here that even though I’m the Tech Director, I was not requiring anyone to show anything to do with technology. It was about good teaching strategies and activities. Did some people feature technology? Yes, but only because it supported what/how they were teaching. As a group, we discussed the importance of picking out tidbits they could use even if it seemed initially that the topic wouldn’t fit their content area. They were given this sheet of directions at a half-day in-service in January:


Purpose

To give you a chance to showcase awesome things you’re doing in your classroom with students and learn what others are doing as well.

Vision

We will be using our morning in-service on February 9th to view a lesson, teaching strategy, or teaching tool that everyone will be showcasing. You will be working with a partner, so while your partner explains the activity that you’re showing, you will be walking around, and curating ideas for your own students. You will then switch so there is always someone at your station.

Directions

  1. Choose a partner. That partner should have completed the same or similar activity/concept in the classroom that you can both speak about it from experience.
  2. Choose the idea you’d like to talk about.
  3. Choose the way you’d like to showcase it.
    1. Your choice, examples below
      1. Multimedia: Presentation, using green screen, presenting by modeling examples (digital version of hands-on)
      2. Posters, printouts, tri-folds, models
    2. Jason H can print out posters if needed
    3. Chrissy has tri-folds
  4. Fill out this form (they had a Google Form linked) to tell me what you need set up that day.
  5. Begin working!

Teachers had roughly an hour and forty-five minutes to find a partner and begin planning. Their partner needed to have tried a similar strategy in their classroom so both of them could discuss how it worked. It didn’t need to be exactly the same, but similar enough that other teachers would be able to get their questions answered by either presenter. Teachers had to have a partner because we scheduled the day so one partner would walk the presentations while the other presented, and then they would switch. That way everyone was able to both present and see other presentations. While a few groups did take on three people, I discouraged this. For every two groups that had three people, we were down one presentation, which made for less information being shared.

The partners could choose how they would like to present. They could do an actual poster, do a digital presentation of some kind, or demo an idea like the use of a green screen. They could really present the information in any way that they thought was the best fit. This was my attempt at modeling voice and choice since I believe we should be modeling in professional development the kind of learning we would like to see in the classroom.

Because the actual Demo Day was in February, teachers had a few weeks to perfect their presentations. They were not required to be done that day in January. In looking back, this was a good idea. Because they had more time to work, they were able to think through and create quality presentations rather than just throwing something together. It also gave us time to prepare any apps or devices that they needed.

The day of presenting was structured as follows:

9:30am-9:50am Teacher Set-up
9:50am-10:00am Review of how the morning would look
10:00am-11:00am First presenter round
11:00am-noon Second presenter round
Noon-12:20 Discussion and reflection on the morning

When we came back together, I asked for overall feedback for the day. For the most part, I received positive comments. Teachers legitimately loved both sharing and seeing what others were doing, and many pulled me aside and mentioned specifics on how they might use some of the information from the day.  Here were some takeaways from the feedback:

  • Some teachers would have liked to run their presentations differently. For example, have a fixed time when their presentation would start (more structured) or run their topic as a round-table discussion.
  • There were a few teachers commended for innovative, fantastic learning opportunities for their students, but even from these awesome activities, we were able to find ways that teachers could collaborate to bring it one step further.
  • Some would have liked a “heads-up” to the activity prior to the January day so they could have spent more time looking for a partner and finding common activities.
  • A few said that an hour was too long to view the presentations, but we have a small staff, so I think the larger staff that you have the more time you might need.

I was so excited when some people began to compliment others on their topics and presentations. It was a great way to create some community between our middle and high schools who are in the same building but don’t typically work together. Overall, it was a great experience for both me and the teachers who participated. I was able to see them get excited over what their students had learned and accomplished, and give them a chance to showcase the amazing things I know that they’re doing every day. If I’ve missed information or you have any questions, please don’t hesitate to ask.

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Climate · Culture · divergence · growth mindset · Hierarchy of Needs of Innovation & Divergent Thinking · innovation · Innovator's Mindset · leadership · Mandy Froehlich · professional development · reflections

Hierarchy of Needs for Innovation & Divergent Thinking: When the supports are in place

This is the fifth installment of the #hierarchyseries. You can find the first post here.

Hierarchy of Needs Infographic

The purpose of the Hierarchy of Needs for Innovation and Divergent Thinking is to give a more concrete look at what supports need to be in place to give educators the best chance at thinking innovatively and divergently. Realistically, in looking at an organization, reflecting on these particular support systems is probably going to be more about plugging the holes that might be found in the foundational levels rather than creating them from scratch. For example, you may have teachers with a growth or innovator’s mindset already but may need to “patch” the areas that are predominately a fixed mindset by working with those educators on recognizing growth mindset and swinging their pendulum in that direction. While the idea of the hierarchy should help districts put the supports in place, it still does not “create” innovative and divergent thinkers and teachers. Instead, it gives the base support so educators can focus on new learning, thinking, and doing versus using brainspace for worrying about other issues around them.

The act of becoming innovative is not something you can be forced to do, nor is it something someone can give you. It is a personal choice to move outside your comfort zone and try or learn something new. Again, even with the Hierarchy complete and solid, that is only the support structure. A person still needs to make the decision personally to want to be innovative.

Innovation can be messy
As we move toward more innovative approaches, we need to learn, relearn, fail, try again, and use our knowledge to develop our new thinking. Rarely is true innovation a straight line to the end, and even when we get to the end, are we really done? Once an innovation continues to be used, doesn’t it just become part of the status quo? So, we need to continue the process of moving forward with innovation in order to not become stagnant.

Innovation is personal
I grabbed onto this idea from George Couros. Innovation is personal to each individual. What is innovative to one may not be innovative to another who has already been doing it, and that is ok. Everyone is on their own personal learning journey. Also, innovation is not “either you are or you are not innovative”. The idea of innovating and thinking divergently is a continuum, and each person falls somewhere on that continuum. That’s why when looking at the people around you, it’s best to try to discover what you can learn from that person and how they think differently than you versus trying to compare the amazing things you to do the amazing things they do.

Innovation involves failing
The quicker you accept that it is going to happen, the quicker you’ll begin your journey. Failing is not always easy, it’s not always fun, and sometimes you just want an idea to work. All of that is understandable. However, if failing stops someone from moving forward and trying again, then that’s where the problem lies. Our failures do teach us what doesn’t work. They are valuable and help us figure out what might work when we try again. That kind of learning cannot be replicated by being continuously successful all the time.

Divergent teaching will stem from divergent thinking
Divergence is the act of thinking and doing outside the box, moving outside your comfort zone, acknowledging and challenging assumptions, being forward-thinking, using known and recognizing/learning unknown information in decision-making. Divergent teaching uses divergent thinking in all aspects of teaching; from lesson planning to the moments working directly with kids. A teaching thinking divergently will try a new idea with their students instead of scrapping it because they wonder if they can handle it (assuming and forward-thinking). They will actively seek out new information on their own and not wait for the district to provide all their professional learning. They will allow students to try a new technology that they don’t know themselves because they trust their students will learn to use it without their help (recognizing unknown information in decision-making). They will be willing to make quick trajectory changes when they know that it will be better for student learning.

When the Hierarchy is in place, this gives educators the chance to move toward this kind of thinking and teaching. If they are worried about what their leadership will say if they fail (holes in climate/culture and effective leadership), they are less likely to try the new idea they had. They are less able to expend energy in bettering themselves as professionals because they are too busy with being concerned with the holes in their foundation. Providing people with the support they need in the foundational areas is imperative when expecting them to be innovative and divergent teachers.

The Hierarchy is not something that can be put to rest when most of the holes are filled. It is a structure to be constantly cognizant. One hole can create a host of issues in other levels. A change in leadership, for example, can create a domino effect hole throughout many foundations of the hierarchy, just as a change in leadership might be just what the organization needs in order to fill some of their holes. The Hierarchy is not a finished product, but rather a constant work in progress, similar to the way innovative and divergent thinking are never truly complete. We will always need to continuously improve to move forward, and that kind of innovation and divergence comes from our own motivation to be the best people we can for our students.

Climate · Culture · growth mindset · Hierarchy of Needs of Innovation & Divergent Thinking · innovation · leadership · Mandy Froehlich · professional development · reflections

Hierarchy of Needs for Innovation & Divergent Thinking: Professional Development

This is the fifth post in the #hierarchyseries. You can find the first post here.

Hierarchy of Needs Infographic

In an effort to support professional learning, personal passions, and to model how we want students to learn, there has been a shift to incorporate personalization into professional development. But, professional development, in general, is not given enough time and consideration in districts. If we make time for the things that are important, we perpetuate the idea that professional learning is unimportant by the lack of time we spend on it and opportunities that we provide educators. We say “we value learning” and then don’t embed the necessary time for educators to continue their own professional learning.

While all professional learning is generally called “professional development”, there are different types of learning that typically happen in a district. While there is a strong movement toward all personalized professional development, I believe that there is a time and place for all types of learning. Oftentimes, we lump all types of professional learning into one basket, but not all of it is created equal. There is no silver bullet in student learning, and there is no silver bullet in professional development either.

Training

Training is skills based only learning. It provides opportunities for more efficient, have a better workflow, and understand how things work.

Examples of trainings are:
How to use Gmail
Setting up your gradebook in your SIS
Utilizing a new piece of equipment or technology

Professional Development

Professional development is learning that helps an educator improve their competence and effectiveness. It provides not only best practices and instructional strategies, but also confidence helps reduce anxiety by providing answers to the question, “Am I doing this right?”

Examples of PD are:
Setting up a Reader’s Workshop
How to implement project-based learning

Personalized Professional Development

Learning that happens when educators choose where their passions or weaknesses necessitate additional coaching, resources, research or expert guidance. Personalized Professional Development supports educators in their search to become better teachers. It also allows them to continue to follow their passions while supporting their students in finding theirs.

Examples of Personalized Professional Development:
Learning about growth mindset on Twitter
Connecting via Google Hangouts with PLN members to discuss a book study
Meeting and collaborating with a technology integrator to learn more about your passion: robotics

While training and professional development are not the same as personalized professional development, there are always that these learning opportunities can have elements of personalization in order to make them more engaging. We often miss the opportunity to add these personalizations in because we are so quick to pass the information out.

  • Allowing for alternative modes of delivery: online, flipped or face to face.
  • Creating levels, gamifying learning or competency-based learning
  • Embedding voice, choice, and pacing options

By continuing the sit-and-get types of training and professional development, we are not modeling the kind of learning that we want students to have in the classroom. I’ve absolutely been guilty of this myself, but in reality, it is really difficult to add personalization any kind of professional development when you’re told, “You have 20 minutes…go!” If more time was dedicated to purposeful, personalized, and educator-driven PD, professional learning would have a chance to make it back into the classroom where it would affect students, just like it’s meant to. It takes a mindset shift and giving priority to professional learning as an integral part of education and teaching kids.

Another issue with professional development is the engagement of the participants in training and professional development and the level of empowerment they feel towards their personalized professional development. If they are not of the mindset that they are able to learn or that their students are able to learn whatever it is that is being presented, chances are that they will be less likely to implement any changes. Also, if a participant doesn’t have buy-in into the learning, they are less likely to implement it as well. There needs to be a significant level of intrinsic motivation for a teacher to try something new, fail, and then tweak it and try it again. This coupled with the buy-in to what they’ve learned can make all the difference in the success of the implementation. Finally, embedded support to assist teachers in the implementation of learning in the classroom is imperative. If that component is missing, there is nothing in place to support teachers as they begin to implement their learning and to encourage them if something goes awry.  We are often missing a few of these pieces, especially if the learning is a sit-and-get, information disseminated by an “expert” type of learning transaction.

I’m currently reading Jarod Bormann’s Professionally Driven book on personalized professional development, and loved this:

I’ve sat in with PD planning teams that give out surveys to see what topics teachers want. When the results come in, inevitably the team looks to see which categories got the most votes/comments. However, what happens is they say, “Oh, that topic got 64%, so that’s got to be a top priority for everyone.” Everyone? There’s 36% of the staff that indicateed they didn’t need it, so now it’s a priority for everyone? This is not an effective strategy.

As a planner of PD, I have absolutely made this same mistake, and have watched others do it as well. I think that sometimes as adults we panic when we are in charge of large-scale learning sessions, but if we spoke with a teacher who was creating lessons that applied to only 64% of their class, we would be questioning their professional judgment.

I have been a part of discussions repeatedly where district administrators say they value learning but undervalue professional learning, or they make the mistake of calling the logistical, housekeeping staff meetings professional development. I say with 100% certainty that as a teacher, I never left a staff meeting feeling like I was provided with a learning opportunity that made me a better teacher. At some point, I figured out that I was responsible for my own growth, and when I wasn’t supported by the district, I found my own support. While a professional educator should inherently love learning and be willing to learn from others, they should not be expected to find all of their growth options outside of what the district provides.  They should be provided the support they need to grow in the areas they have identified. If they don’t know how to identify these areas, they should be taught how to do that as well. Providing these opportunities not only shows educators that we value what they do in the classroom, but that we value who they are as a person because we are willing to spend time on them to become the teacher they want to be for their students.

You can find the next post in the #hierarchyseries here.

Climate · Culture · growth mindset · Hierarchy of Needs of Innovation & Divergent Thinking · innovation · Innovator's Mindset · leadership · Mandy Froehlich · professional development · reflections · relationships · Trust

Hierarchy of Needs for Innovation & Divergent Thinking: Mindset

This is the fourth post in the #hierarchyseries. The first post can be found here.

Hierarchy of Needs Infographic

As I’ve mentioned in previous posts, when moving between the different levels of the hierarchy, the higher up you go, the more personal of a journey the hierarchy becomes. Mindset is the section where this becomes the most obvious. The reason that mindset can be difficult to change is because although people can be offered information and research and support, it takes a person to change their own mindset. Nobody can do that for them. Therefore, it takes a person with the ability to be genuinely reflective and open to change to shift their mindset.

Most of us are familiar with Carol Dweck’s work on Growth Mindset and understanding that abilities can be developed and are not set at a certain level and cannot be changed. George Couros has developed the idea of the Innovator’s Mindset: based on the work of Carol Dweck, an Innovator’s Mindset is the belief that abilities, intelligence, and talents are developed leading to the creation of new and better ideas. Both of these mindsets work FOR learning. They provide a positive lens for looking at growth and change through development and learning.

A Fixed Mindset is believing that abilities are predetermined and cannot be changed. Again, we regularly address Fixed Mindset and how believing in predetermined abilities hinders learning if we don’t believe our students can improve no matter what we do. One area I don’t think that we pay enough attention to, however, is the idea of a False Growth Mindest, which in my mind, is the most dangerous mindset of all. A False Growth Mindset is when a person believes that they possess a Growth Mindset, but when it comes to change, is unwilling to move forward because they believe it won’t be effective. I relate it to having an addictive type behavior. It’s difficult to get better if you don’t recognize that you have the problem. If you believe that you have mastered the Growth Mindset but don’t actually put it into practice, you may find it difficult to move to a Growth Mindset because you believe you’re already there.

Note: A False Growth Mindset or even a Fixed Mindset is not the same as fundamentally disagreeing with an initiative or change based on data or solid evidence.

change-your-mindset-in-6-steps-6-638

So, if mindset change is a personal journey and must be done by the person necessitating the change, how can we support someone in this endeavor? Or, how can we go about changing our mindsets if we feel we are the ones who need the change?

Six Strategies for Changing Mindset

Continue to Learn

Recognize that we are all continuous learners. Read, be open to new information, collaborate with others, seek advice from experts. When helping someone else change their mindset, provide them with information, research, and opportunities for additional learning. 

Find a Mentor

Doesn’t matter how long you’ve been in education, there are people who are smarter and better at your job than you. Find them. Learn from them. I have multiple mentors depending on the realm I am working in. I have a mentor that supports me in my director role and one that supports me in my speaking role, for example. They each provide me with different kinds of support that I need to do my job better. If you’re trying to help someone else change their mindset, BE their mentor. Provide the modeling that they need to show them how awesome change can be with that type of mindset.

Create Goals

Studies show that people who write down specific, meaningful goals are more likely to reach them. We expect students to create goals and work toward them. Shouldn’t we do the same? Goals create the feeling that we should be accomplishing the task we set out to do. Incremental changes to meet goals allow us to “practice” thinking about change and growth as a positive opportunity until it becomes more of a second nature. 

Develop Core Beliefs & Find Your Voice

When you develop your core beliefs,  you have a foundation to bounce off every decision you make. When you don’t know what you stand for, it’s difficult to know if a change or new initiative is something you support or just another change for the sake of change. When you know what you believe, it gives you a platform for moving forward or moving others forward. Core beliefs support your voice. Develop that voice by blogging or participating in reflective journaling of some kind.

Know Your Weaknesses

I am confident in where I fall on the Growth or Innovator’s Mindset continuums. This is less because I think that I have a complete Growth Mindset or Innovator’s Mindset and more because I am reflective enough to know where my weaknesses are and be cognizant of how they affect my reactions. For example, I preach failing forward but my first reaction to my own failure is sometimes one of dissatisfaction and disgust. However, because I know this about myself, I am able to work through those feelings by using the information I know (we learn from failure, we can’t grow without it) and support myself with that type of thinking instead.

The absolutely most important step I took in my journey to change the way I think is to begin blogging. It has allowed me to develop the core beliefs that I use to guide my thinking and decisions. It is incredibly powerful to know what you stand for, and I developed them by the reflective thinking in my writing:

My Core Beliefs 

 

  • Is this what’s best for learners
  • We often ask people to do things that we don’t teach them how to do
  • We need to model the behaviors we want to see
  • Start with empathy
  • We need to take responsibility for our own learning
  • We are only as good as the people we surround ourselves with
  • Focus on the why

I believe that the most important tool we have to change mindset is reflection and focusing our energies on organizing our thoughts. If our thinking is scattered and chaotic, more energy will be necessary to focus in on change and growth. Developing the right mindset to move forward effectively will provide a base for moving forward when beginning to focus on Personalized Professional Development.

You can find the next post in the #hierarchyseries here.

Climate · Culture · growth mindset · Hierarchy of Needs of Innovation & Divergent Thinking · innovation · leadership · Mandy Froehlich · professional development · reflections · relationships · Trust

Hierarchy of Needs for Innovation & Divergent Thinking Series: Effective Leadership

This post is the third in the #HierarchySeries. You can find the first post here.

Hierarchy of Needs Infographic

The area of effective leadership encompasses everyone that influences the people around them. I do not hold the area of leadership for only administration. I’m a firm believer that teacher leaders have so much more influence than they ever give themselves credit for.

I was listening to my friend, Adam Welcome, speak about leadership a few weeks ago, and he said that you can take a great leader and put them on an ineffective team and they will be able to morph that team into effectiveness. The effectiveness of a leader or leaders in an organization can be so influential, so detrimental or beneficial depending, that a change in leadership can cause a tidal wave throughout the entire organization.

In the hierarchy, I’ve placed effective leadership above climate & culture because a positive climate and culture will continue to support an effective leader so they can move forward and create change. I believe that an effective leader put in the position of needing to fix a negative climate will be able to do that, but it will take away from their ability to move an organization forward immediately when they are forced to take time and energy away to fill the holes in the foundation. I also believe that an ineffective leader can be the catalyst for issues in a positive climate & culture.

I was reading a post by Peter Economy called the 10 Powerful Habits of Highly Effective Leaders, and this is what he listed:

  • Confident but not arrogant
  • A persuasive communicator
  • Sensitive & responsive to others
  • Determined
  • Supportive
  • Distinguished
  • Responsible
  • An optimist
  • Honest
  • Organized & together

I agree with all of these traits, but I also believe that educators need special skills to work in the industry we do, so I added these additional ones:

  • Empathetic and compassionateimages
  • Models behaviors
  • Can effectively move from student interaction to teacher interaction
  • Truly & authentically reflective
  • Recognizes themselves as a servant
  • Focuses on positive relationships
  • Recognizes trust as imperative
  • Understands perception is reality
  • Supports risk-taking & learning from failure

In the hierarchy, I added “transparent and relationship focused”. I believe that these two encompass many of the traits listed in the habits. It is difficult, if not impossible, to create authentic relationships and connections if a leader is not empathetic and compassionate, trustworthy, supportive, and sensitive to other’s needs. In an authentic connection, a teacher will never wonder if an attempt at a positive interaction was merely because the leader needed something from them. I truly believe that when there is an authentic, positive relationship between a leader and the people they serve, both sides will walk through fire to make certain that they have what they need to be successful.

An effective leader will also model what they want to see. As an administrator, if I ask you to coach other teachers, I will be working with them as well. If I ask you to expand your learning using Twitter, I am going to pull my profile up and show you how I use it. If I ask you to personalize learning, you will notice me personalizing your professional development. Modeling behaviors that we ask of others will show them that we find so much value in them that we are willing to take time to do them ourselves. It also eliminates the “do as I say, not as I do” perception, which can affect trust.

One of the biggest issues I’ve seen ineffective leadership is when the leaders do not have a true pulse on their organization. If there is a shaky trust between teachers and administration, and teachers may not give honest feedback. Therefore, the administration feels like everything is going well and it perpetuates whatever mistrust they have created. From the leadership side, whatever it is that they believe is not what is not in line with what is perceived by the rest of the district. From the teacher perspective, they don’t believe that they will make a difference anyway, and they choose not to put their positions in jeopardy. It is a Catch-22.

Leaders can become more effective by beginning to truly value the relationships with the people around them, whether we are speaking about the custodians, parents, students, teachers, paraprofessionals, or any of the other multitudes of support systems that we have in place in education. Also, becoming reflective enough to recognize if what they think about their leadership matches the perception of the people they serve.

Here are some questions to ponder:

Is your perception of your strengths and weaknesses everyone else’s reality?

How can you work with others to realize their leadership strengths? Weaknesses?

How is the leadership perceived overall in the district? Is there a way to improve this perception? How do you create buy-in amongst the leaders?

How do you really feel about risk-taking? Do you say you support it, but question others when they fail?

I believe the leadership of an organization is crucial to its success. The support that the leadership gives, regardless of if that is in an administrative capacity or not, will influence the mindset of the organization and the people in it. Because of the magnitude of difference the leadership can make, it’s imperative that effective leaders cultivate other leaders within their organization, and that ineffective leaders be given the support they need to grow and improve.

Read the next post in the #hierarchyseries here: Mindset

Climate · Culture · Hierarchy of Needs of Innovation & Divergent Thinking · innovation · leadership · Mandy Froehlich · reflections · relationships · Trust

Hierarchy of Needs for Innovation & Divergent Thinking: Climate & Culture

The idea of the Hierarchy of Needs for Innovation & Divergent Thinking came to me at a time when I was looking for a more concrete way to support teachers in becoming innovative thinkers. This is post two in the series. You can find the introduction here.

Hierarchy of Needs Infographic

When processing the hierarchy diagram, there are a few important points to remember:

The hierarchical structure is not about being linear but instead about there being foundational concepts that support the rest of the hierarchy. It is not gamified, you do not finish one level and move onto the rest. Instead, there may be places where the district, school, or person is strong, and then holes in other areas that need to be filled.

The hierarchy is not about answering the question, “How can I be more innovative?” nor does it represent innovative thinking and doing. The question the hierarchy is trying to answer is “How can we support an environment conducive to innovative thinking?” Each component is less of a level and more of a foundation to the following level to get to the environment that we want to provide for learners so that they have the best chance to choose-their-own-adventure…so they have the opportunity, the climate and culture, leadership support, mindset and the personalized professional development that they need in order to begin thinking innovatively. The process of innovating and ideating is messy, but the organizational support to give people the best chance at thinking this way definitely shouldn’t be.

While I developed the hierarchy for organizational change, it could definitely be applied to a classroom as well to give students the best chance at innovative thinking. Climate and culture, leadership (both teacher and student leadership), mindset, and personalized learning (versus personalized professional development) will lead to an environment that supports innovation.

The climate and culture of our district, building, and classroom is the foundation in which all of our other activities, thoughts, and daily interactions because it creates the relationship and feeling we have toward our professional environment. When we feel a connection to the rituals, traditions, people, and icons, it allows us to focus on our jobs instead of any negative outside influences.

There are many issues that can affect climate and culture: a lack of connection felt among educators, leaders skipping the “why” and moving right to the “how”, or maybe a history of opaque transparency and mixed messages in regards to district initiatives. But, if climate and culture is the foundation that supports the rest of the hierarchy, trust is the foundation of climate and culture and building and maintaining trust is imperative to supporting it.

If you don’t trust the people around you, there is a significant amount of energy expended on wonderings like this:

  • If I tell other people that my idea failed, will they think I’m an idiot?
    (You don’t trust the people around you to support you learning from failure)
  • I’d rather ask for forgiveness than permission, so I’ll just do it and hope I don’t need to say sorry later.
    (You don’t trust your leadership to be supportive of new ideas)
  • I am overwhelmed and need help, but I can’t ask for it because people will think I’m incompetent.
    (You don’t trust people to be empathetic and support you when you ask)

When people don’t feel like they can trust the people around them to be supportive and make them feel safe, it breeds overall negative feelings. That negativity can eventually seep into other cracks in the climate and culture foundation. Unfortunately, the only way to combat distrust is to either never break the trust bond to begin with or to build it back up after it’s been broken. I’ve spoken with leaders who have clear trust issues with their staff, and they’re always disappointed when they feel like they’re trying but it’s not working. Trust is not an overnight fix. When trust is broken, it takes a significant amount of effort and time to bring it back. Another issue with rebuilding trust is that it’s the perception and acceptance of the trusting relationship on the part of the person whose trust has been broken that matters, not the person who broke the trust. In other words, if a leader has broken trust with a teacher, it is up to the teacher to decide when enough has been done to restore the trust, not the leader.

To build trust, one must do what they say they’re going to do, be consistent and fair, have policies and procedures that are followed the same for everyone, and place a high value on the feelings, attitudes, and actions of the people around them. This needs to be done purposefully and with legitimate concern over improving trust. If it’s faked, everyone will know. 

An example of a common scenario that has the potential to create broken trust: A teacher has decided to take a risk and try a new technology in his classroom with kids. It doesn’t go as well as he would have hoped, but he considers tweaking what he did and try again the next day. The school administrator, who regularly discusses risk-taking and how to be more innovative, comes in, witnesses the failure, and advises the teacher that they shouldn’t try that again because it “clearly didn’t work”, types up some notes, and leaves. In this case, the administrator has taken the chance that they have broken trust. They said one thing (risk-taking is encouraged to be innovative) but did another (sent a message of “you failed at that, don’t do it again”). The administrator has shown that while they might support the idea of risk-taking, ACTUAL risk-taking and failing is not acceptable. Result: possible broken trust.

Another issue that can affect climate and culture is the prevalence of teachers who are disengaged from their profession. We often speak about teachers who are disengaged from professional development, but don’t know what to do with the teachers who have become apathetic towards teaching. We often say they’re “checked out”, ready for retirement, should get out of teaching, etc. I’ve found more often than not, these teachers were not always like that, but have become this way due to not feeling supported or trust that was broken somewhere along the line. At some point, they gave up trying. For teachers who are still engaged in what they are doing, these people can bring a negativity to otherwise pleasant interactions that ruin any positive climate or culture that could develop. Leaders often give up on these people, feeling like no amount of coaching or professional development is going to change how they are. I feel, however, that they don’t need “fixing”. What we can do for them is remind them why they became teachers in the first place. Allow them room to find and follow their passions in teaching, and then give them the support they need. Reignite them. They were a teacher superhero at one point, too. They deserve that attention. 

Climate and culture drive the decisions we make and how much buy-in we will receive. They determine how we feel about our jobs, how we talk about our schools and kids, and how supported we are in our journey to become the innovators that we know we want to be. It can be the most time-consuming and difficult of the levels to fix because it involves a unified effort by all to solve issues and improve. It is also incredibly rewarding to work in an environment where everyone feels connected, supported, and joined in the mission to do the best job we can for our students, and is definitely worth the effort. This kind of positive climate and culture is one of the first steps in developing an environment ripe for innovation and divergent thinking.

You can find the third post in the #hierarchyseries on Effective Leadership here.

Climate · Culture · growth mindset · Hierarchy of Needs of Innovation & Divergent Thinking · innovation · Innovator's Mindset · leadership · Mandy Froehlich · professional development · reflections

Hierarchy of Needs for Innovation & Divergent Thinking

Awhile back, I began trying to delineate what needed to be in place for a teacher to really have the best chance of being innovative in their classrooms. Whenever I’m looking for where changes need to be made, it is easiest for me to have some sort of graphical representation of where I want to go and what is necessary to accomplish what I’m setting out to do. I am a very linear thinker and checking a box gives me true euphoria. I needed to solidify my thinking into something more concrete.

Asking myself “how do I make people more innovative?” was not only a daunting question but the wrong one. I cannot force people to be more innovative. In fact, forcing any kind of change in thinking takes time and support. Compliance measures will most likely have the opposite effect. The only thing I can do is take away as many barriers as possible and create an atmosphere where they have everything they need to be innovative and give their students a chance to be as well.

While trying to reason through this issue, I developed the Hierarchy of Needs for Innovation & Divergent Thinking and this graphic:

Hierarchy of Needs Infographic

I’ve moved each section multiple times, and while there are arguments for why one might be interchangeable with another, this is what I have decided makes the most sense to me as to what needs to be in place to move up the hierarchy. As I’ve compared the hierarchy to my own district, I’ve realized that it’s not about completely missing a level. Similar to Maslow’s Hierarchy of Needs, most likely there are holes in each level that need to be filled. Some schools, or even people, are closer to the top than others.

I have also discovered that as you go higher in the hierarchy, the more the change moves from organizational focus to an individual change. For example, a change in climate and culture is more of an organizational change than personalized professional development. Personalized PD is really about what an individual needs and pairing that with support. While it could be argued that mindset is perhaps the most individual level on the hierarchy, I felt like if you did not have a mindset that was ready to take on the personalized professional development and become professionally driven, you couldn’t be successful at that level. That means that as you move up the hierarchy, the individual support needed to create change grows higher because the changes that need to occur become a change that needs to happen within people versus at an organizational level.

This post is the first in a series going through each level of the hierarchy, and in the next post, when I work through climate and culture, I’ll also be talking about the importance of creating a common language. In order to do that going forward, I want to define two of the terms I’ve used for the hierarchy.

Innovation* – An idea, concept or product that is new, different and better. Need not to be something completely new, but can also be a new way to use the original idea. Innovation is a personal journey.

Divergent Thinking – The ability to take one idea and create new thinking that will bring teaching and learning in new, innovative direction for deeper learning. It is diverging from the norm, the ability to turn an idea on its head, and being willing to fail and grow.

As always, blog posts are my way to organize my thinking. I welcome any feedback on how the hierarchy could be organized to be more accurate or effective. As I’ve worked on my Hierarchy of Needs for Innovation & Divergent Thinking workshop for #TIES17, questions and support for moving up the hierarchy have become more clear (you can sign up for the workshop here), and my hope is that as I share my ideas going forward in the next few weeks, actionable items can be taken away to help move other districts/schools/people forward as well.

The second post in the series is now available here

*adapted from George Couros’s Innovator’s Mindset

Climate · Culture · growth mindset · innovation · Innovator's Mindset · leadership · Mandy Froehlich · PLN · professional development · reflections

The Ability to Change: It’s not about the technology

Today, I was at a Technology Director’s meeting. I know it may not sound riveting exactly, but it is one of the best cross-district meetings I attend. Basically, we get a bunch of super smart, incredibly kind and collaborative people in a room and we attempt to solve the world’s problems. My favorite part? This particular group begins almost every answer to a tech question with a focus on learning instead of tech. It makes my heart happy.

At one point, the question was raised regarding strategies for helping people deal with the constant technology changes both within schools and the growth of technology in general. I had spent a great deal of time last year and over the summer thinking about this and reaching out to my PLN to bounce ideas off of them, and what I came up with was a little bit of what we have been implementing at the beginning of this year, and it is also where I have seen the most changes in some of the teachers I work with. What I have noticed over the last few years of working with people and technology is that the ones that are the readiest for change have certain characteristics in common, and there are things that districts can do to help support teachers and admin in these areas. The part in all this that I think is the most interesting is that we are trying to get people comfortable with technology change, but it is not about the technology at all. It is about their ability to accept change in general. We are focusing on the wrong aspect of technology change if it is the technology we are concentrating on.

These characteristics are as follows:

Mindset

It’s more than Growth Mindset. Most likely Innovator’s Mindset. Maybe there’s even one step further…a Teacher’s Mindset. Knowing that change is inevitable and will continue to happen whether they accept it or not because our students are constantly changing, their needs are changing, their experience in the world is constantly changing. It doesn’t mean they like every change that comes down the pipe, but they pick their battles based off from what they feel is not good for students. They are also naturally reflective people (which, to me, is part of mindset), and their reflection goes beyond wondering if the lesson went well. They will also ask:

“Were my students engaged? Empowered?”
“Did each student get what they needed when they needed it?”
“Is there anything more I can do to support them? Help them enjoy their learning?”
“Are my expectations high enough?”

These questions don’t change much for an administrator. If you exchange “student” for “teacher”, they are actually identical.

Adaptability

People who are able to accept change are adaptable. We tell students that part of their career readiness skills is adaptability, but it is difficult to actually teach adaptability in a world where procedures and policies keep people safe (sane) and give us some controlled chaos. Through raising four of my own kids and being a teacher, I realized that kids actually LIKE structure. They like to know what is going to happen, and it makes them feel safe if they know what is expected. The same goes for when we become adults. Nothing will make a teacher more upset quicker than a new initiative that they haven’t been trained on because they don’t know what to expect or how to begin.

Anything that would work on our adaptability skills will take us out of our comfort zone. So, for some people, unless they have been regularly forced outside their comfort zone either by their own choice or by some sort of adversity, might not develop the skills to adjust to new conditions or environment as well as others. I believe that people can develop and work on their adaptability skills by pushing themselves to learn outside their comfort zones. Focusing on adaptability as a skill that we want teachers and admin to develop is the first step. Asking them to self-reflect on their skills would be the second, and then regular nudges to step outside their comfort zone, and supporting them when they do it, would be the next. This might actually be learning about and integrating technology into their classrooms, but the adaptability will come as they become more comfortable with being uncomfortable.

Professional Engagement

This might be one of the issues I’ve been noticing the most lately, and I only figured out it was a thing years ago after I had been disengaged, then subsequently re-engaged, from mine.

I was reading the School Leaders Dunk Tank by Rick Jetter and Rebecca Coda, and it discussed how people can become adversarial when they feel like they feel like they have not been supported and, therefore, develop feelings of hurt. The hurt turns into resentment, and that resentment infiltrates many other parts of their professional life. You could easily replace adversarial with disengaged. Disengaged professionals begin to dislike their jobs because they feel like they are no longer making a difference. They think that kids begin to do things to them “on purpose” just to irritate them, or they take new district initiatives as personal vendettas. But, they absolutely worst part of no longer being engaged is that they forget that they are there for students, and the difference they make in their lives every day. And if you’re disengaged, the positive difference that they got into teaching to make can then become a negative one.

I have been speaking with teachers about the concept of being disengaged, and the truly reflective ones can see where they have begun this transformation as well. I wholeheartedly believe that all of them can see it, some of them are just more willing to admit it than others. Noticing these parts of oneself is the first step to changing them. We have also been working on a “Back to Basics” initiative in our district. We have been trying to re-engage teachers with activities to help them remember why they got into teaching to begin with. For example, at the beginning of the year, we had all the teachers participate in a Flipgrid that asked them why they teach. We have also been focusing, in our high school, on personalized PD, not only because it is the right way to allow teachers to learn, but because we want them to remember what it’s like to be curious and love what you learn again. Back to basics.

Counting Your Initiatives

This one is a district/building level issue. I worked with a district recently who said they had five initiatives. When I heard that I thought, “Whoa, only five? Not bad!” But, the fact was that when I expanded those initiatives, there were 53 initiatives within the five overarching initiatives that were being implemented. Being adaptable and willing to change is one thing, but people cannot be overloaded and then chastised for not changing with those kinds of crazy expectations. The perception of your ability to change should not be dependent on how willing you are to go with the flow when there is an exorbitant number of things on your plate. District leaders need to be reflective enough of their own expectations to know if what they are asking for is even reasonable.

change 2

Nobody would argue that change is inevitable. In speaking with a colleague the other day, she mentioned how our students, when they are parents, will have a better idea how to work the current technology than most current parents do now just because they grew up with it. The only issue with that is that the technology in 15-20 years is not going to look anything like it does now. Which means, if education professionals are still teaching then, the technology that they’re working with isn’t going to be nearly the same. We can’t focus on technology when we are focusing on change. We need to focus on the ability to accept and grow with change. The ability to work with the changing technology, with that mindset, will come.

Genius Bar · innovation · Mandy Froehlich · my classroom · PLN · reflections · relationships · Social Media · Trust

The Creation of a Genius Bar: How our student led tech teams have formed

Although our district has been 1:1 for about eight years, this is the first year we have implemented a student led helpdesk. I’m not going to lie, at first I was dreading it, not because I didn’t believe in the idea or think it would be fantastic for students, but because I didn’t even know where to start or how to manage it. There are logistics to the helpdesk when it’s been led by students that are difficult to anticipate. I didn’t know what they were going to do all day. I didn’t know how they would interact with our tech department. I didn’t even know how we were going to take attendance since their assigned teacher wasn’t in the same spot as the physical helpdesk. It has been a project that has taken me a year to put together with researching other helpdesks, and calling up my teacher instincts and going with them. I’m proud with what we have put together so far, but as with every major implementation, will need to continue to adjust throughout the year.

Where did you go to research?

As per usual, I used my professional learning network to really connect and see what other people were doing. I had gotten some amazing information from the Director of Technology for the Leyden School District, Bryan Weinert. Their TSI system is a nationally recognized student led tech support program with pathways that the students choose and follow to support the skills that they want to focus on. As part of the program, Leyden pays for the students to get the certifications. Thanks to Bryan, I was able to get invaluable information on how they started their program and continue to make it a successful way for students to be involved in the technology department for both students and the district.

I also loved this article by Jennifer Scheffer. I have borrowed many ideas of how they run their Genius Bar (as ours is called as well) and have implemented them. Basically, our Genius Bar is a combination of information from this article and the resources and information I received from Bryan.

How did you recruit kids?

Our Genius Bar is a class that is available every hour throughout the day. In our first semester, we have 16 kids who have taken the course. Realistically, some kids have taken it because they needed something to fill an hour in their schedule. Some have taken it because they wanted to try something different and had an interest in technology. Some are a part of the program because they had formed a relationship with our department and were excited to be a part of the Genius Bar. The most important thing we did was explain to teachers and the guidance counselors that the Genius Bar kids did NOT need to know a lot about technology. When I first told them this, they looked at me like I had lost my mind (a look that I feel I get a lot), but here’s my reasoning: if they have an interest but don’t think they know enough to be a part of the program, how are they ever going to learn if it’s something they really want to do or not? I made sure I erased “tech-savvy” out of our vocabulary. Might this change as the program becomes more popular? I have no idea, but I sure hope not. I want anyone to feel comfortable at any level coming to the Genius Bar, knowing they’re going to learn, not that they are only going to employ the skills they already have. This has hands-down been my best decision.

george

When talking to one of the girls that now works the Genius Bar, she told me she doesn’t really know anything about technology and that she is not tech-savvy. The next day she was so insanely excited when we told her to YouTube how to change a Chromebook screen and handed her a broken one, and she did it on her first try (with the support of one of our tech services ladies). To me, THAT is the function of the Genius Bar. We want to open kids up to the possibility that technology might be an area they want to look at, and when we tell them they need to be tech savvy, we automatically exclude the population of kids that have an interest but don’t consider themselves to know a lot about tech.

What do they do all day?

The Genius Bar assistants are the the first line of defense for technology that faculty and other students are having difficulty with whether it’s that it is actually broken or just isn’t working right. They troubleshoot and have forms to fill out to document issues so we can see patterns in the data. They must answer help request emails and tickets assigned to them. Beyond the technical aspects of the Genius Bar, they are also responsible for researching new tech learning tools and working with students and teachers to use them. Aside from their actual desk functions, they work on these things:

Canvas LMS Course: Our students have a course that they complete in Canvas that is a work in progress. They have access to the logistical parts of the course, video explanations with how to use the forms and what their expectations are. We use discussion boards to collaborate on projects as a team since the kids are scattered across seven class periods. There are also learning modules and assignments on concepts like customer service and creating a positive digital footprint.

Blog: We have a helpdesk manager, which is a student that is a paid internship. This year, it is a student named Brock (an absolutely amazing person) who spent some of his free time last year helping me brainstorm and develop the Genius Bar, and he is in charge of various projects, and has both designed and will maintain and schedule blog posts that focus on technology integration for both students and faculty. Genius Bar students will be expected to contribute to the blog on a regular basis.

20% Time Project: Students will be creating goals based on what area of technology they would like to know more about. There are multiple ways they could design this project, but if the project requires the knowledge base of a certification to support that goal, the technology department will support them by paying for the certification. Project goals are monitored by myself and the assigned teacher, and the students will meet with us on a regular basis to update us on their progress and let us know if they need support in any way. Their 20% time project will also be documented in a portfolio on EduBlogs that they will be able to take with them when they graduate.

Additional projects: The Genius Bar assistants are also in charge of additional projects that might come up as needed. For example, currently we found that third through fifth grade kiddos are not handling their Chromebooks with as much care as we would like. As our Kinder through second graders’ touchscreen Chromebooks are coming in soon, we are anticipating a similar issue. The Genius Bar kids have been asked to create videos for each level demonstrating the proper use of the devices. So far, they have been brainstorming if they would like to create cartoons or use the green screen, but they are in charge of producing the videos.

The students always have a multitude of things to be working on. They will need to manage their time wisely, stay focused and organized. They also will need to collaborate with each other and our tech services department, as well as students and teachers that they may not know or necessarily have. They are treated as they an extension of our department. We have placed immediate trust in every student that works behind the desk, no matter what. Another decision that I think is imperative to the success of the students, and ultimately the Genius Bar.

Moreover, as a director, I have been more removed from the classroom than any other position I’ve had in education. My focus has become the adults, and I do enjoy this because I know that I can affect student learning by supporting their amazing teachers. However, an unexpected side-effect from working with the kids from the Genius Bar has been remembering how incredible it is to work directly with students again. One day, I was sitting in my office, and I could hear them laughing while they worked. I literally stopped what I was doing and just listened. Working with the Genius Bar students has kept me focused on why I do what I do. I might be supporting their learning, and I hope that I have awakened or support a love for technology in the students like I have, but they are reminding me every day why I keep going when things get difficult, and why I love being in this profession so much. They do so much more for me on a daily basis than I could ever do for them.

 

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